Privacy Policy

Protection of personal data according to the GDPR

Through this website, personal data necessary for the management and maintenance of some of our services is collected.

We inform you that the owner of the website (responsible for the treatment) complies with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection (hereinafter, RGPD) and other regulations in force and applicable at all times, ensuring the correct use and processing of the user's personal data.

In accordance with article 13 of the RGPD and 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that TOSCA HOMES carries out as data controller, in relation to the data that users and/or clients ( natural persons) provided as a result of the request for information and/or contracting the services and/or products provided and marketed through this website, or collected in any of the sections of the page.

Identity of the person responsible for the processing of your personal data:

Data controller: TOSCA HOMES
Registered office: TBD
NIF: TBD
Email: info@toscahomes.com

Purposes of the processing of your personal data

Your personal data will be used for the generic purpose of management and control of the commercial relationship established between the user and the person responsible for the treatment, and specifically for:

Manage complete access and correct use of services and/or products by users.
To communicate with users in response to incidents, requests, comments and questions that you ask us through the services and/or products, as well as the contact forms on our website (including emails and/or phone calls) .
To provide, update, maintain and protect services and/or products and activities.
To offer new services and/or products, special offers or updates.
If applicable, manage personnel selection processes in selection processes for workers and/or collaborators.
Communications: We may send you emails, messages and other types of communications regarding the services and/or products, technical issues and changes therein. These communications are considered part of the services and/or products and you cannot waive them.
Where applicable, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion on the service provided, and, occasionally, to notify you of changes, important developments of the services and/or products, offers and/or promotions of our services and/or products or of third-party companies related to us. These commercial offers will, in any case, be expressly and separately authorized by the user, who may revoke at any time the consent given to receive these communications, using the mechanism implemented for this purpose in them, or, from customer/user account preferences.

We will not process your personal data for any other purpose beyond those described above, unless it is imposed by law or there is any judicial and/or administrative requirement that implies data processing for purposes other than those stated.

Conservation period

The personal data provided will be kept and processed as long as the relationship for the provision of services and/or products is maintained, as well as the deadlines imposed by the regulations applicable to the person responsible for the treatment, all without prejudice to the possibility of exercising your rights regarding data protection (access, rectification, deletion, opposition, limitation, portability and not being subject to automated individual decisions).

The personal data of people interested in receiving information about the services and/or products will be kept in the system indefinitely as long as the interested party does not request its deletion.

Legitimation of the treatment

TOSCA HOMES processes your personal data in accordance with the following two legal bases: Consent of the interested party (1), the execution of a contract or pre-contractual measures (2) and legitimate interest (3).

The consent of the interested party given for the purposes described above, which will be requested:
- Before proceeding to process your data,
- In the registration/contracting process as a client or,
- At the time of sending commercial communications from TOSCA HOMES.
The requests for information that you send us require that the interested party voluntarily provide us with the necessary data to be able to attend to the request.
The processing of data by TOSCA HOMES is necessary for the execution of a contract to which the interested party is a party or for the application of pre-contractual measures at the request of the interested party.
The legitimate interest of TOSCA HOMES in maintaining and retaining the loyalty of its clients and/or users and better meeting their expectations or previously expressed interests, for example: improving the products and/or services offered, managing requests, queries or complaints, offering products similar to those hired, inform about current promotions and discounts, among others. Everything indicated above will be understood without prejudice to the compliance by TOSCA HOMES with the rest of the obligations related to the sending of commercial communications by electronic means regulated by Law 34/2002, of July 11, on information society services and electronic commerce.

TOSCA HOMES understands that, by providing us with their personal data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the same, and that they accept and expressly consent to their processing for the purposes described above.

Recipients of international assignments or transfers

In general, TOSCA HOMES will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us to do so when using our services and/or products.

TOSCA HOMES will not carry out international transfers of personal data collected through this website, with the exception of the following cases:

That the international transfer of data is necessary for the execution of a contract or pre-contractual measures to which the interested party is a party.
That the international transfer of data is necessary by application of current legislation.
That the international transfer of data takes place with the express consent of the interested party.
That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in cases where international data transfers may take place, TOSCA HOMES will verify that the country importing the data guarantees an adequate level of protection in application of current regulations.

Rights of interested parties

Data protection regulations allow you to exercise before the data controller your rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of processing, portability and not being subject to individualized decisions. Below, we explain what these rights consist of:

TOSCA HOMES will not carry out international transfers of personal data collected through this website, with the exception of the following cases:

Right of access: Allows the interested party to know and obtain information about their personal data undergoing processing.
Right to rectification: Allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the certainty of your personal data.
Right of deletion: Allows you to request the deletion of your personal data when it is no longer necessary for the execution or provision of the service.
Right to object: Allows the interested party not to process or terminate their personal data, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period.
Right to object to the sending of advertising: Interested parties may object to the sending of commercial communications. In that case you can revoke your consent to receive these notifications at any time.
Limitation of processing: In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
Data portability: Interested persons may request to receive the data that concerns them and that they have provided to us or that – whenever technically possible – we send it to another data controller of their choice, in a structured format of common use and mechanical reading.
Right not to be subject to automated individual decisions (including profiling): Interested persons have the right not to be subject to a decision based on automated processing that produces legal effects or significantly affects the interested party.
Possibility of withdrawing consent: The interested party has the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent given at the time of providing us with their data.

If you wish to exercise any of the rights set out above, please contact us using the contact information that appears in “Identification of the person responsible for processing personal data”, including the following information: Name and surname , DNI number, postal and/or electronic contact address, indicating the type of right and specifying its conditions. We may ask you for additional information in order to verify your identity.

Possibility of complaining to the Control Authority: TOSCA HOMES also informs you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es) if you consider that the treatment does not comply with current regulations.

Additional Information

Minors

TOSCA HOMES recommends the use of this website to those over 18 years of age. If minors under 14 years of age access, the consent of the parents, guardians or legal representatives of the minor will be necessary in order to process their personal data. The parents, guardians or legal representatives of the minor will be solely responsible for the content to which the minor may have access when visiting our website.

Social networks

It is possible that TOSCA HOMES has profiles on different social networks. It is also possible that the user can access the private spaces that may exist on this website through their social network accounts, instead of accessing with a username and password. In these cases, users who provide their personal data with the information available through their account and/or user profile on social networks are informed that they are responsible for the processing of the data that is carried out. unless other conditions are expressly reported in a specific treatment.

Conservation of certain data

TOSCA HOMES informs that, in compliance with the provisions of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks, it must retain and preserve certain traffic data generated during the development. of the communications with the purpose of transferring them to the legitimate authorities, when the legal circumstances provided for therein occur.

Recorded data

Our servers collect information automatically when the user uses the website services. This log data may include the IP address, identification of the device from which the products are accessed, operating system, and device settings, among others.

Security measures

In addition, you are informed that the owner of the website (responsible for the treatment) has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and processing and/or access. unauthorized, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether coming from human action or the physical or natural environment. Likewise, additional measures have been established in order to reinforce the confidentiality and integrity of the information in your organization, continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Cookies

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